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FAQ

Frequently Asked Questions

How will I know when it is time for me to look into the services of a Health Care Center?

When the family can no longer handle the care and needs of the loved one or if 24/7 nursing care is identified.

Is there an option to stay in the hospital versus a Health Care Center?

Hospitals are designed for patients who have medical issues that can be treated only in a hospital. Insurance companies could also stop insurance benefits when you no longer need hospital care. A nursing center can provide the continuing medical care and rehabilitation services you need while you recover from illness or injury so that you can return home as soon as possible.

What is your insurance policy? Do you take Medicaid?

Cost at Bear Creek Nursing Center varies based on services rendered. We accept payments from Medicare, Medicaid and most major insurance companies. Amounts (if any) that you will need to pay out of pocket vary widely.

Please check your insurance policy for specific information or contact a Case Manager for more information (727) 863-5488.

My loved one is going to be long term. Do I need to provide furniture?

All furniture is provided by our facility. Family pictures or personal items that make your loved one feel more at home are always welcome. Please check with the maintenance department before bringing in any electrical items or additional furniture.

Do you have an in-house doctor?

While we do have a medical doctor on-call 24 hours, 7 days a week, they are not physically on the premises consistently. RN/LPN’s are available at all times and should you need to see a doctor, they will contact him/her to make arrangements.

Are televisions and phones available in the room?

Every room has a internet, television, and cable is provided free of charge.

Not all resident rooms are equipped with telephones. For the rooms that are not, there is a mobile phone at each station that can be taken to the room to speak with your loved one. If you wish to have a phone installed, please call our Maintenance Director.

Can I bring food for my loved one?

Due to specific diets, it is very important to check with the on-duty nurse before bringing food to your loved one. A refrigerator is provided at each station for storage, for the safety of our residents and staff please be sure that the name of the resident and the date are clearly marked on the item.

What kinds of activities do you have?

We offer many activities throughout the day and week. Each morning, coffee and current events updates are served in the activity room. Various bus trips to the mall or movie theater are also popular. Please refer to the monthly activity calendar for details, or speak with Activities Director.

What are your visiting hours?

Bear Creek Nursing and Rehab Center is a 24 hour facility, so come visit your loved one any time!

What are your business hours?

Our business office hours are Monday-Friday, 9:00 AM-4:30 PM.

May I share a meal with a loved one at a facility?

Absolutely! We highly encourage family, friends and loved ones to come. Guest meal tickets are available from the receptionist at the front desk for $4.00 each.

If my loved one is staying short term, what do we need to bring?

If a loved one is only staying short term we recommend bringing comfortable clothing  and a few personal belongings and favorite toiletries to make their stay as welcoming as possible. We provide all of the furniture and equipment so there is no need to haul everything from home! Let us take care of that for you so you and your family can be focused on the recovery process.